Daupler closes $15M Series B to boost real-time responses to energy, water emergencies

A Kansas City company’s latest funding round will help the startup manage critical infrastructure provided by utilities and municipalities — driving its growth within the electric utility market and accelerating international expansion into utilities in the United Kingdom and European Union.

Daupler on Thursday announced an oversubscribed $15 million Series B round led by Aqualateral, a New York City-based multi-asset investment vehicle focused on water. Existing investors included KCRise Fund and Burnt Island Ventures.

With the funding, Daupler — a leading response management platform — will advance AI-driven data analysis and field operations automation, expand its customer base in the electric utility market, and scale globally to improve incident management for critical infrastructure and public services, said John Bertrand, co-founder and CEO of Daupler.

“Utilities are under increasing pressure to do more with less, often lacking the staff and resources to efficiently respond to incidents like water main breaks or power outages at any hour,” he said. “We founded Daupler to streamline emergency response and improve customer service. Our AI-powered tools not only identify and triage incidents but also automatically schedule and dispatch crews, ensuring faster, more efficient resolutions.”

Daupler, a Techstars Kansas City alum and one of Startland News’ Kansas City Startups to Watch in 2021, boasts utility clients in 38 U.S. states, Canada, and New Zealand with end-to-end response management solutions.

“This funding allows us to accelerate product innovation, expand further into the electric utility sector, and scale across the UK and EU,” Bertrand added. “We’re excited to partner with Aqualateral, whose commitment to improving communities aligns with our core values as we enter this next phase of growth.”

John Bertrand, Daupler; Startland News’ Kansas City Startups to Watch in 2021

The round comes at a pivotal stage of growth for Daupler, enabling the company to enhance how customers manage service disruptions and emergencies with real-time response tools.

Water utilities in the UK and EU face many of the same challenges as those in the U.S., Bertraind said, including outdated infrastructure, labor shortages, and weather-related disruptions, underscoring the importance of Daupler’s technology as a vital tool for enhancing resilience and expediting response times.

“Aqualateral invests in transformative solutions that empower communities with the resources to be more resilient as they face water and climate challenges more frequently,” said Jiten Manglani, CIO of Aqualateral. “Daupler’s platform is transforming the efficiency and effectiveness of how utilities resolve water-related incidents, emergencies, and service disruptions. Utilities are increasingly strained by extreme weather events, aging infrastructure, and workforce shortages. Daupler offers a vital way for utilities to remain resilient and safeguard communities by ensuring residents receive timely, reliable services when they need them most. We are thrilled to lead this round and join Daupler’s board, supporting their mission to modernize incident response and improve outcomes for communities across the US, UK, and EU.”

Daupler is expanding its advanced analytics capabilities to help utilities optimize crew formation, dispatch teams, and track progress in real-time, the company said.

To improve linemen and dispatcher workflows, Daupler is enhancing integrations and expanding tools for proactive customer communication. Daupler’s industry leadership continues to be recognized, with multiple awards at the Smart Water Summit and inclusion in the GovTech Top 100 for the past four years.

By automating incident assessment, optimizing dispatch, and improving communication, Daupler has redefined emergency response for its customers, the company said. Now, these capabilities are extending to new markets, helping utilities worldwide modernize operations and strengthen infrastructure resilience.

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